Talk to us.
Pick the right inbox so you reach the right person fastest. We serve customers, merchants and drivers across South Africa. Weekday replies within 24 hours, weekends within 48.
Customer support
Order or ride issues, refunds, missing items, delivery problems. In-app Help › Dispute is usually fastest.
Merchants
Want to list your business? Need help with your menu, payouts, or KYC review?
Drivers
Delivery or e-hailing (Kazi Rides) onboarding, payout issues, vehicle changes, KYC re-verification.
POPIA / Information Officer
Data-subject requests, data exports, deletions, breach notifications, POPIA s.71 reviews.
Trust & safety
Report a safety incident, restricted-goods violation, harassment, or fraud. We escalate within 24h.
Press & partnerships
Media enquiries, brand partnerships, investor questions.
Not sure where to start? Drop us a line.
Tell us briefly what you're after and the right person will reply within one business day.
Submissions land in hello@kazicouriers.co.za via formsubmit.co. The first submission triggers a one-click inbox confirmation email, open it and click the link, then the form is live.
Kazi Couriers (Pty) Ltd
Polokwane, Limpopo
South Africa
CIPC 2026/384369/07
Service area: South Africa
Mon, Fri 08:00 to 20:00 SAST
Sat 09:00 to 17:00
Sun & PHs: monitored, 48h reply
If you already have an order open, the in-app Help screen is the fastest path, it pre-fills your order reference and routes to the right reviewer.